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Banana Leaves

Phone & Online Counselling

I'm based in Birmingham and work nationwide via phone and online platform Zoom.

I have specific training in working by phone and online and greatly value this way of being able to access people. While there are differences and pros and cons for both online, phone and in-person work, the evidence is very clear - online and phone counselling works. 

Like myself, you will need a place that is private and confidential. A place where you feel confident you will not be interpreted and can speak freely.

While many people have become used to using Zoom and other online platforms to communicate, I appreciate this isn't the case for all. In this case I'd advise you take some time to get used to the software before we start, to help ensure you get the most out of the session. It's always good to have a practice with friends/family, or even a support group may provide an opportunity. As is the case with technology, we may have some issues but together we can work it out - and we also have the good old fashioned telephone to fall back on.

While Zoom is my primary way of working I'm also very happy to work with people solely on the phone. Phone counselling is a very long established and effective form of having therapy. It is especially valuable when a person doesn't feel comfortable enough with a video call or if logistics make an online video call impossible.  

Image by Aditya Vishnu

What can Counselling help with?

People may be prompted by a specific reason to start looking for a counsellor.
Some of these experiences that I often work with include:


  • relationship stress

  • communication difficulties

  • anxiety

  • depression

  • fear of disapproval

  • addiction

  • relationship endings

  • perfectionism

  • dealing with illness

  • bereavement

  • feeling ‘imposter syndrome’

  • low self-esteem

  • lack of confidence

  • isolation

  • excessive thinking - rumination

  • feeling trapped by the past

  • ongoing sense of shame

  • problems with assertiveness

  • LGBTQ related experiences

  • life transitions

  • higher education stressors and transitions

  • struggling with meaning in life

  • identity issues

  • work-life balance

  • self-sabotage and repetitive self-destructive behaviour

  • PTSD symptoms

It can also be the case that matters are not so clear or likely include a combination of factors. Counselling can allow the time and space to work out what is troubling you.

Why should I consider counselling?

It can be the case that we need to feel understood by another person in order to move forward. While it can feel a like a weighty decision about whether to have counselling and who to choose, finding the right counsellor for you can provide this.


A counsellor is in a good position to focus, to listen, is free and untangled in your life. The right counsellor for you will also be able to help facilitate feedback, insight and appropriate challenge. The process of you storytelling, sharing, explaining and being listened to can create a greater sense of self-understanding, healthy reframing and proportion. Working out and acknowledging your current strengths and personal resources is also very important. While this may be enough, the process will likely also go on to involve working out what changes can be made and what risks can be taken to improve how you feel in yourself and in your relationships.


The advantage of finding a private counsellor is proceeding with this in a timely way, with sessions that are tailored to you - in content and how many are required.

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